Privacy Policy

At Ferndown Fitness Ltd we are committed to protecting your privacy. Any information we collect about you will only be used in accordance with the General Data Protection Regulations.

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use “session” cookies on this website. Session cookies will be deleted from your computer when you close your browser.

We will use the session cookies to: keep track of you whilst you navigate the website; prevent fraud and increase website security, determine if your browser can accept cookies and record the logged-in status of administrators. We do not use persistent cookies.

Information Collected on Membership

If you become a member of Ferndown Fitness club we collect information about you to process and record your club membership and to provide you with the best possible service.

Information we collect from you will include:

  • Your name.
  • Your address.
  • Your date of birth.
  • How and when you pay for your club membership.
  • Basic health information which is used to assess your fitness, give you a tailored exercise program and ensure the safe use of the gymnasium equipment.

You will not receive any unsolicited emails from Ferndown Fitness.

Ferndown Fitness Ltd will not pass any information to third parties EXCEPT as follows:

  • When required to do so by law
  • If you choose to pay your Ferndown Fitness club membership by Direct Debit. Ryburn Finance deal with all direct debit memberships for Ferndown Fitness Ltd. Your name, address, bank details, date of birth, telephone number and club membership dates will be passed to Ryburn Finance so that they can process your membership and collect your direct debit payments on behalf of Ferndown Fitness. Ryburn Finance can be contacted at PO Box 10219, Coalville, Leicestershire, LE67 0EH. Their Privacy Policy can be viewed at Ryburn.co.uk.

We will never collect information about you without your explicit consent. Ferndown Fitness Ltd uses reasonable precautions to keep information disclosed to us secure. The information will be kept accurate and up to date. If you wish to obtain a copy of the information we hold about you or have any queries about this Privacy Policy please write to us at: Ferndown Fitness Ltd, 3-5 Pennys Walk, Ferndown, BH22 9TH

If you find any inaccuracies in the information we hold about you we will delete it or correct it promptly.